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What are the Best Marketing Attribution Models for E-commerce?

Written by THAT Agency | Sep 10, 2019 1:02:00 PM

In the ever-evolving landscape of digital marketing, determining the effectiveness of your marketing channels and campaigns is crucial. This is where marketing attribution models come into play. Attribution models help you understand which touchpoints in a customer's journey contributed to conversions, enabling you to allocate your marketing budget more effectively. But with several attribution models available, which one is the best for e-commerce? In this blog post, we'll explore the world of attribution modeling and delve into the best marketing attribution models, including their relevance to attribution models Google Ads.

Understanding Attribution Models

Before we dive into the best marketing attribution models, let's briefly understand what they are. Attribution models are sets of rules that determine how credit for conversions is assigned to various marketing touchpoints along the customer's path. These models aim to answer the question: "Which marketing channels or interactions had the most significant influence on a conversion?"

Here are some common attribution models:

  • First-Touch Attribution: This model attributes the entire conversion credit to the first touchpoint a user interacts with. It's ideal for understanding how awareness and initial interest are generated.
  • Last-Touch Attribution: In contrast, last-touch attribution assigns all credit to the last touchpoint before conversion. It's valuable for identifying the final steps that lead to a conversion.
  • Linear Attribution: Linear attribution distributes credit equally across all touchpoints in the customer journey. It offers a balanced view of the entire funnel.
  • Time Decay Attribution: Time decay attribution gives more credit to touchpoints closer to the conversion and less to those further back in time. It recognizes the increasing importance of recent interactions.
  • Position-Based Attribution: Also known as U-shaped attribution, this model gives credit to both the first and last touchpoints while reducing the credit for intermediate interactions. It highlights the importance of initial and closing actions.

The Best Marketing Attribution Models

The best attribution model for your e-commerce business depends on your specific goals, customer behavior, and marketing strategy. Let's explore a few scenarios where different attribution models excel:

1. First-Touch Attribution

When to Use: If your primary goal is to understand how you attract new customers and build awareness, the first-touch attribution model is beneficial. It helps identify the initial touchpoints that introduce users to your brand.

Example: A user first discovers your brand through a social media ad, signs up for your newsletter, and eventually makes a purchase. With first-touch attribution, you'd credit the social media ad for the conversion.

2. Last-Touch Attribution

When to Use: When your focus is on identifying the immediate triggers that lead to conversions, last-touch attribution can be effective. It helps determine the final interactions that drive sales.

Example: A customer clicks on a Google Ads link, browses through product pages, adds an item to the cart, and completes the purchase. Last-touch attribution credits the Google Ads click for the conversion.

3. Linear Attribution

When to Use: Linear attribution provides a holistic view of the customer journey. It's suitable when you want to give equal importance to all touchpoints and understand how different channels contribute at various stages.

Example: A customer encounters your brand through a blog post, subscribes to your email list, receives a promotional email, and finally makes a purchase. Linear attribution distributes credit equally among these interactions.

4. Time Decay Attribution

When to Use: Use time decay attribution when you believe recent interactions carry more weight in influencing conversions. This model is valuable for businesses with rapidly changing marketing strategies.

Example: A user clicks on a display ad, later searches for your brand on Google, and makes a purchase. Time decay attribution would give higher credit to the Google search since it occurred closer to the conversion.

5. Position-Based Attribution (U-Shaped)

When to Use: U-shaped attribution is suitable for businesses that recognize the significance of both initial and closing touchpoints. It acknowledges the customer's journey from discovery to conversion.

Example: A customer's journey begins with a social media ad, continues with organic search visits, and ends with a direct visit to your website resulting in a purchase. Position-based attribution gives credit to both the social media ad and the direct visit.

Attribution Models Google Ads

Now that we've explored the best marketing attribution models, let's focus on their relevance to Google Ads. Google Ads offers several attribution models to help you understand how your ad campaigns contribute to conversions. Here are a few Google Ads attribution models:

  • Last Click: Similar to last-touch attribution, this model gives full credit to the last click that led to a conversion.
  • First Click: This model attributes the entire conversion value to the first interaction a user had with your ad.
  • Linear: Linear attribution in Google Ads distributes credit equally across all clicks in the customer journey.
  • Time Decay: Google Ads' time decay attribution assigns more credit to clicks that occurred closer to the conversion.
  • Position-Based (Time Decay): attribution model Google Ads offers a position-based model similar to the U-shaped attribution model, giving credit to the first and last clicks with more weight on the last click.

Conclusion

Determining the best attribution model for your e-commerce business involves considering your goals, customer behavior, and marketing strategy. There is no one-size-fits-all solution, and different models serve different purposes. To make informed decisions, it's essential to analyze your data, experiment with different models, and understand the unique insights they provide. Contact us today for marketing help!